FAQs

Where do you deliver?

  • San Jose

  • Los Gatos

  • Los Altos

  • San Francisco

  • Bay Area

  • Atherton

When will I be billed for my order?

All online purchases will be billed at time of order. Any phone orders or will be billed after order has been made, ready for delivery.

What is your delivery policy and cost?

We strivesto provide our clients with the best-in-class service while delivering the most luxurious flowers and plants available. We charge a flat delivery and service fee rate of $25 on every arrangement that is ordered to a unique delivery address. If a change in delivery address is needed, please give us 24 hours notice before the original scheduled delivery. Additional fees may apply.

If you don’t receive a delivery confirmation email within 24 hours of your selected delivery date, please let us know so we can follow up on your order immediately. If your selected delivery date cannot be met, we’ll contact you as soon as possible.

Please note during high volume holidays like Valentine's Day and Mother's Day, deliveries may be completed as late as 8 pm. 

What kind of payment methods do you accept?

We accept all major credit and debit cards, including: Visa, Mastercard, and American Express. We also accept PayPal and Venmo.